GCC’s QA & QC teams strive to ensure that overall product quality is maintained or improved and errors are reduced or eliminated. Our QA / Qc team have created an environment in which both management and employees strive for perfection to deliver “100% customer satisfaction.” We achieve this by training personnel, creating benchmarks for product quality, and testing products to check for statistically significant variations.

A major aspect to GCC’s Quality Control is the establishment of well-defined standard operating procedures (SOPs). These procedures help standardize both our operations and corrective actions to any potential quality issues. The table of contents of our SOPs are made available to any of our customers or suppliers upon request.

We utilize third party accredited labs to perform full and partial testing upon any of our customer’s request on any material shipped and stored in our facility before shipment. Our testing protocol includes non-compendia in-house or customer developed methods as well as compendia methods set forth by USP/NF/FCC monographs. Our third party labs are equipped to perform most Identification testing, including FTIR, color analysis using Orbeco Hellige Nesslerizer system, wet chemistry techniques, potentiometric titrations, solubility studies, microprocessor based pH and temperature analysis, kinematic viscosities, moisture analysis, oxidation-reduction measuring potential, refractive index, monograph specific tests, microscopic examination and analysis, Assay by titration, and more. All material, upon leaving the site, is visually inspected, and then undergoes an FTIR upon customer’s request in addition to other required tests. Any additional required testing beyond the scope of our third party’s laboratory services is available to GCC’s customers upon their agreement to pay additional costs and expenses charged by third party laboratories.